Refund policy

🔁 Return & Refund Policy

At Emmoro, we aim to provide the best quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, please review our policy below:

📦 Returns & Exchanges (Clothing)

  • We offer returns/exchanges within 3 days of delivery.

  • Items must be unused, unwashed, and in original condition with tags intact.

  • Returns are accepted only in case of wrong size, damaged, or incorrect item received.

🔄 Exchange Process

  • To request an exchange, contact us within 3 days of receiving your order.

  • Share your order number and product images for quick processing.

  • Once approved, we will guide you through the exchange steps.

💸 Refund Policy

  • Refunds are only applicable if the product is out of stock or cannot be replaced.

  • Approved refunds will be processed via bank transfer or store credit within a few working days.

🚚 Shipping Charges

  • Delivery charges are non-refundable.

  • For exchanges due to size issues, shipping costs may apply.

📄 Digital Products (Worksheets)

  • All digital items are non-refundable and non-exchangeable due to their nature.

  • If you face any issue with files, feel free to contact us—we’re happy to help.

📩 Need Help?

For any questions or support, please contact us through our Contact Us page. We’re always here to assist you.

Emmoro – Quality You Can Trust